I give complete dedication and devotion to my work that would eventually reach to my intended goal in the corporate world.I enhance the productivity with my overall skills, learn new things and implement my own new ideas, to get the work done.
Specialization in Finance and Operation
Bachelor of Engineering (Electronics and Telecommuni cation)
Polytechnic (Electronics and Communication)
● Worked in the major four departments (Finance, Marketing, Production, and Quality Control).
● In the finance department, performed ratio analysis on past 5 year’s data and made analysis for the same.
● Market Research by making a questionnaire, collecting data and its analysis.
● Study the working of each department. Identify loopholes and suggest necessary solutions for the same.
● Leading and developing a team of 20-25 associates; responsible for the overall performance management, coordination and evaluation of the team.
● Actively participate in and drive the continuous improvement culture through ‘kaizen’ and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality.
● Carrying out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning and assigning work; rewarding and reviewing employee performance; and effective conflict resolution. ● Leading Site Level initiatives, primary owner of functional responsibilities that impact overall site like Performance Related Pay, transportation etc. and may require interface with other sites in network ● Communicating policies to associates and become the primary information source for staff; following-up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. ● Second in line to the Operations managers and at times might be required to perform delegated duties of operations managers● Training Project
● Missed Contacts Project
● Operation Rescue
● TM Handbook
● Nesting Manager
● Requirement gathering, requirement analysis, detailed study of the requirements.
● Creation of Functional Design Document and get it reviewed by concerned client authorities. Creation of Technical Design Document
● Breaking down the code into smaller modules and analyze the complexity.
● Testing Support - Unit Testing.
● Bug/Defect solving
● Documenting the defects and logging it periodically.
● Changement Process – Raise, Follow up.
● Deployment Process
● Documenting the defects and logging it periodically
Can build automated Excel based Dashboard for better and faster representation of data.
Have a decent knowledge of building and designing Sharepoint based portals and websites.
Have an experience of managing and mentoring a team of 20-25 people
Always try to challenge the existing mechnism, identify the gaps to make improvement and make a better version.
This is an automated dashboard that calculates the absenteeism and type of leave and give a TM, GRPM and Ops level view to the leadership.
This is a wiki portal that serves as a single source of all the information (links, POCs, portals, HR etc.) for all the daily/weekly/monthly KRAs a TM may have.
It is a sharepoint based portal that help the CSAs with thier WoW Performance data along with other daily usefull tools.
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